Velofix is a bike shop that drives to you. A fully outfitted van, a certified mechanic, and an appointment in your driveway instead of a drop-off and a week of waiting on a callback. Tune-ups, overhauls, drivetrain work, and ebike service, all handled while you're doing something else. Summit Club+ members get 30% cash back on all service packages.

1. Pick Your Package: Choose from Bronze, Silver, Gold, or Platinum for standard bikes, or Silver or Gold for e-bikes.
2. Verify Your Zip Code: Use our zip code checker on the product page to ensure a Velofix van can service your area.
3. Get Your Code: We will email a unique service code after checkout for you to redeem on Velofix.com
4. Book on Velofix.com: Pick a time and place. Our mobile mechanics will come to your bike.

Velofix is a mobile bike shop. A certified technician comes to you — home, office, wherever works — in a fully equipped van and does the work on site. No hauling your bike across town, no waiting days for a shop to get to it. 

At velofix.com. You book directly with Velofix using the code we email you, and you enter that code at checkout so there’s nothing to pay at the time of booking. 

No. Service packages are sold on their own — you don’t need to be buying a bike.

Enter your zip code before you buy and you’ll know right away whether a technician can reach you.

Reach out to our Gearheads and they’ll work it out with you.

You will need to purchase either a ‘standard’ service or ‘e-bike’ service package. We offer 4 tiers of service for standard bikes: Bronze, Silver, Gold, and Platinum. There are two service tiers for e-bikes: Silver, and Gold. 

Our product pages detail the variances in the service levels. 

Velofix technicians are trained on the electrical side as well as the mechanical, so you’re not handling the electronics yourself. E-bikes have two levels rather than four.

eBike Silver

Safety and function across all mechanical components. Suits riders out one to three times a week.

eBike Gold

The annual and seasonal service for regular riders. Adds spoke re-tensioning, which keeps motor-driven wheels true and sturdy under the extra load.

No. Every level covers labor. Any parts your technician recommends or fits are billed separately and paid directly to Velofix.

The number of services. A 1 pack covers one service, a 2 pack covers two, a 3 pack covers three — all at the level you chose.

By email after you buy — one code per service. A 2 pack sends two codes, a 3 pack sends three. Each code is good for one service.

One year per service, from your purchase date. A 1 pack has to be used within one year, a 2 pack within two, a 3 pack within three.

Each code covers one service on one bike, so a 3 pack can cover three different bikes. 

No. E-bikes need an e-bike package — eBike Silver or eBike Gold.

Summit Club+ members earn 30% cash back on Velofix service packages bought on Competitive Cyclist and Backcountry.