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alan M.

alan M.

alan M.

alan M.wrote a review of on September 1, 2016

1 5

While the wide fit was real the very thin tongue made for uncomfortable riding. Worse however was the fact that the external heel pads wore thin within a MONTH, with very little walking (only in car park, briefly at rest stops) such that both the carbon soles and even the leather on the heel got scuffed and damaged. Lake admitted that the heel pad was too fine and that the 2017 model would fix that. They offered to send me replacement heel pads (which would require removing the exiting riveted ones), but never sent them. They refused any credit or exchanges and did not reply to follow-up emails. Fortunately Backcountry came through and offered me store credit