Tim S.wrote a review of Assos Equipe RS Jacket - Men's on October 3, 2019
Familiarity: I returned this product before using it
I ordered this jacket directly from Assos when it was advertised for an upcoming Fondo event I am doing this weekend. After receiving it and feeling how difficult it was to get it to zip AT ALL for a $350 jacket I decided to order another one.
I had assumed that this was simply a one-off issue with the first jacket I received. So I paid for 2-day shipping to make sure I received the second one before my event.
Received it this week and it has the EAXCT same problem that Ryan B had. I emailed customer service and they havent even bothered to respond.
Very disappointed in Assos and this product. I have a ton of other gear from them and have been very happy with it but for a $350 jacket this design and their lack of response to my concern is terrible.