Sean D.wrote a review of Timbuk2 Deploy Convertible Backpack on July 3, 2019
Familiarity: I've used it several times
Don't get me wrong, I love Timbuk2, but this bag doesn't meet the quality of their other products. It lasted just under a week before the pannier hook ripped off mid commute, narrowly avoiding getting run over by a car. I was disappointed but wanted to give Timbuk2 a chance to either fix or replace the bag so brought it to their Shotwell factory store. One week later I tried the repaired bag, only to have the same experience less than 10 minutes into my commute the next day. The problem is that the pannier hooks (found on the web for $8.99) are only being held on by a thin piece of cardboard and a small screw(no washer) which can easily get pulled through the cardboard backing. I was really sad to have invested almost $200 on this thing that lasted ~9 rides. If I was to do it again, I'd buy the hooks for $10 and attach them to one of my old bags. Use the $190 that you saved by not buying this bag for an actual pannier bag, this thing is the worst.