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Michael K.

Michael K.

Michael K.

Michael K.wrote a review of on December 1, 2019

These used to be great...
1 5

Familiarity: I've used it several times

Note: As of 12/01/2019, the image of the chamois shown is incorrect - it is showing the old (good) design, not the new (uncomfortable) one.

These used to be great shorts until PI started cutting corners. The old shorts had a good chamois made with the human anatomy in mind, but these new ones just have a flat, non-contoured pad inside. I had my last pairs for several years and upon going to replace them, I'm finding that the same models of shorts now have a chamois so uncomfortable I can't even wear them on a 7 mile commute without extreme chafing.

I've included a photo showing old vs new chamois. I've been trying to get in touch with PI about this, but every time I mention it they stop responding - I'm assuming because they know they made a terrible design change. Of course they can offer a lifetime warranty on their products, because the product life is infinite when you can't wear them.

Backcountry customer service is great through, I have no complaints about them.