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John G.

John G.

John G.

John G.wrote a review of on August 1, 2017

5 5

Familiarity: I've used it several times

This is getting a little bit silly but I now own 3 Kuat bike racks. One NV 2 bike, One NV 4 bike and as I prepare to send my daughter off to college I couldn't resist buying her a Beta 2 bike to use with her 1 1/4 trailer hitch.

The Beta arrived in perfect condition and the quality and engineering is every bit as nice as my other racks. The rack will serve her well for years and when she isn't using it she can fold it up and store it under her bed.

I should note that I had a small issue with a bent part on my NV rack, (no fault of the rack), and a quick email to Kuat resulted in a phone call from them which confirmed my address so that they could send me a replacement part at no cost.

What a great product and company!

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John G.

John G.wrote a review of on February 22, 2017

5 5

Familiarity: I've put it through the wringer

I bought this rack for carrying 2 bikes. It goes together quickly and easily. I suggest plugging the rack into your trailer hitch for assembly. I have had mine for 2+ years without a single issue. I am so impressed with the quality and design that I just bought a second one and a 2 bike extension so that I can set one up for four bikes. The hitch anti-rattle feature is first rate and keeps your bikes safe and free of movement. I can't wait to see what Kuat comes out with next! I have read some complaints about the built in lock but it is intended for light use and allows you to lock your bikes when you go into the grocery store. You can also use it with a primary lock to help secure your bikes. Please don't let silly complaints about a secondary feature confuse you about the quality of this rack!

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John G.

John G.wrote a review of on April 1, 2014

5 5

Familiarity: I've used it once or twice and have initial impressions

I ordered my BMC Mountian Bike and one week later it arrived by UPS. Free Shipping! The outer box arrived in perfect condition. Once I opened the box I could see the special effort taken to make sure that the bike would arrive in good shape. All painted parts are protected by corrugated cardboard and the bike is strapped to heavy cardboard to prevent any movement or scratching inside the carton.

It honestly took about 30 minutes to assemble the bike. 20 minutes of that was spent unwrapping the parts.

Once assembled everything was perfect. The wheels are true and the gears shift perfectly.

What a nice experience! I can't wait to hit the trails.

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