Georgewrote a review of Tacx Neo 2T Smart on November 13, 2019
Familiarity: I've used it once or twice and have initial impressions
Good upgrade from a 3 year old Snap. Very quiet and easy to set up. No need to calibrate is awesome, especially when you get on the bike with 30s to go before a Zwift ride ( happens more often that I like). Early days yet but with harsh winters in NY this is going to be worth the expenses.
CP customer service very good as usual. Only complaint is that the box arrived completely damaged. I understand its a heavy item but I did not expect UPS to treat it like that. Not Tacx/CPs fault but deducting a star nonetheless