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DWwrote a review of on November 16, 2018

1 5

Familiarity: I've used it several times

This Wahoo TICKR X was not used heavily. Only for weekends and only for cycling. Less than 100 uses. The snap on the end of the strap fell apart and the unit stopped working. Battery replaced and the Bluetooth signal was kaput. I contacted Wahoo customer service and offered to pay for shipping back and forth to the company as I suspected a defect. I specifically asked that they make the product better so that this doesn't become landfill. They told me to buy a new strap and did not care to look at it, or show it to engineers. They just told me to buy a new strap. No thanks!