Brian's Bio

Brian's Passions


Brianwrote a review of on September 9, 2019

4 5

Familiarity: I've used it several times

I don't have anything negative to say in regards to the bibs themselves, However, this will be my only complaint after years of purchasing with Competitive Cyclist. I ordered the Dark Infinitey Blue and they sent me the Anthracite Red. Simple mistake? No. The website kept displaying the Red when I selected the Infinity Blue, as so Blue was shown in the cart. I called customer service, they ensured I will receive the Dark Infinity Blue, which was great because it would complete my kit. They double checked the item number, great! They did confirm that the wrong image was being displayed on the website and that it would be corrected. I first noticed this issue a long while back, but held off on the purchase. It was not until I spoke to customer service a few months later to finalize things, at which time they assured the correct order. Needless to say, I still received the wrong item (March 2019). I have been gone for several months, but now its now September, and the website is still incorrect. I still have the WRONG ones, immediately emailed customer service representative when I received them, the very one whom I dealt with, and nothing. Great bibs, wrong color, some help, still wrong.