The CPSC and SRAM, LLC are conducting a recall of a limited number of SRAM 10-speed PowerLock connector links for their 10-speed chains. This link is found on the following SRAM 10-speed chains: PC-1090R, PC-1090, PC-1070, PC-1050, and the PC-1030, and was also sold as a standalone aftermarket item. You are receiving this email because you may have purchased an chain or link from Competitive Cyclist subject to this recall.
Please note that the recall is limited to PowerLock links with date codes M and N only. No other date codes are subject to the recall. This date code is stamped onto the PowerLock connector link as pictured below.
If you are in possession of a PowerLock connector link date-stamped M or N, please either visit your local SRAM dealer or follow these instructions to facilitate the recall. Please remove the link from your chain and ship it to Competitive Cyclist at the address below. Please note that this recall is specific to the PowerLock connector link and not the chain itself. Do not send the entire chain. Please send the link only.
5050 Northshore Lane
Attn: PowerLock Recall
North Little Rock, AR 72118
Please provide us with the following information to expedite the replacement of your PowerLock link:
– Name – Shipping address (no PO Boxes) – Email Address – Phone Number
If your preference is to receive a replacement PowerLock link prior to getting a replacement, we can do so. You will need to call us at 888-276-7130. We will bill your credit card $6, which we will refund once we receive your M or N date-stamped PowerLock connector.
If you have any questions about the process you are welcome to contact Competitive Cyclist at 888-276-7130 and/or SRAM at 800-346-2928.