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Five TenHellcat Cycling Shoe - Men's
Item # FVTZ11Y
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September 13, 2021
Buyer beware with backcountry service.
I've purchased over $10,000 worth of merchandise from Backcountry within the last 12 months. I ordered these Five Ten Hellcat shoes that came part in less than 90 days. The sole delaminated. Backcountry could only tell me to go to manufacturer with issue. The guy on the chat responded to me "sounds good" when i told him i wouldn't be back as a customer. So the review is for the shoe, which came apart too quickly, and for a company who wouldn't stand by a product they sell. I would understand if the gear was older. But i haven't run in to a higher end retailer who isn't willing to take care of issues like this. Bummer. Crappy prodcut and horrible service.