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CastelliVelocissimo 4 Bib Tight - Men's
Item # CST00U6
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What do you think about this product?
December 14, 2019
Very disappointed with the service
- I gave it as a gift but have feedback to share
I ordered this product a month ago as a present for my brother who lives abroad. He likes castelli products, but this one came with two holes on the top part and the problem is I had already sent the product with a friend who was visiting him. Of course, I contacted backcountry, they said they just couldn't do anything and I needed to return the product and they couldn't ship to foreign countries, and they even shut down the talk screen before resolving my case. I just didn't have time and energy to re-explain everything, meanwhile, to get back the item will take so long, shipment is way more expensive than the product itself. So I decided to live it as it is. We ended up stitching the hole and use it like that. This purchasing experience was very frustrating for me, and I think I will not shop from backcountry again.
Hector L U
January 14, 2020
A Sadly Epic Fail from Competitive !!