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Comments - Weight: The truth, the whole truth and nothing but the truth.
April 22, 2009
Once again you guys have found a way to provide even "better" customer service. This is a great example of what makes your website so original.
- Clearnce, Pennsylvania
April 18, 2009
Great idea CC! This certaintly will help us sort the real deal from the fluff... thanks for having the guts and foresight to do this!
- Art, Hong Kong
April 17, 2009
Right on! You've given me a compelling reason to shop your site, versus just chasing after the best price.
- David, Pittsford, NY
April 17, 2009
Mavic is an excellent example of integrity, and CC can validate: the actual weight of an individual wheel is frequently hand-written on the inside of the rim by one of the last hands in manufacturing. Check your Ksyriums during your next tube change.
- David, Chicago
April 17, 2009
Fantastic!
- Will, Oakland
April 16, 2009
"...advertised weight being 16.56" vs "True weight was close to 18.5 lbs..." That's the sort of stuff that I think irks most of us. I mean, if they say 16.56 and it's really 16.78 who cares? But a 2 pound difference that is off by more than 12%? Please. Even macro-economists do better than that. Given the amount of $ being spent on top-end bikes these days, consumers more than deserve to have all the facts available to them when making a purchase decision. The ultra-lightness thing is not really my cuppa joe, but for a lot of folks it is a Big Deal and they should get what they think they are paying for. So, again kudos to CC for having the integrity to do this.
- PawleeWalnutz, NYC
April 16, 2009
Modern Mass production being what it is, it doesn't matter whether you're weighing one or five. More importantly, how well is your scale calibrated before the weighing?
- Bram, Ottawa
April 16, 2009
This is an awesome update to your site. Thank you so much. I
- Mark, Brentwood, TN
April 16, 2009
hmm what a nice investigation keep it guys!!!!
- mahya, Indonesia
April 16, 2009
I love your site, the product reviews, the pictures, the bikes, everything. It's the best site I've ever seen! Thank you so much! Please keep up the good work.
- Alexander, Germany
April 16, 2009
The Weight Weenie forum is going to like this, a LOT. CC might want to consider purchasing a banner ad at WW, touting the actual weight program.
- Will, Los Gatos
April 16, 2009
You again prove yourselves of having the best site available for equipment and tech- obsessed bike geeks (as my wife calls me!) anywhere in the world. Keep up the great work!
- Robert, Las Vegas
April 16, 2009
Thank you for taking this step. Just bought a complete bike with the advertised weight being 16.56. A major bicycling magazine indicated the same weight in their review of the bike.
After purchase I weighed the bike. True weight was close to 18.5 lbs
Not happy as now I am having to change out wheels and other items to get into the mid 17's
- Tom, Portland
April 16, 2009
Weigh five and show the range - that will help your buyers to understand what they should expect when they take delivery, resulting in fewer complaints. Also, greater chance of one example matching the manufacture's numberr so they don't complain and customers think better of them. I recently bought 2 very light skewers that were listed as 44 grams. One was 45 and one was 40 (calibrated scale). Those very light examples will help sell a few more items to weightweenies.
- John, Boxford
April 16, 2009
When asked about bike and component weights the first thing I ask is: How much do you weigh?? Body weight fluctuates considerably from morning to night or day to day. That expensive component, which shaved 5 grams off your bike weight, is easily cancelled by the pound or two in weight variation or the twenty pounds you need to lose. The next thing I always mention is that no matter what you ride you still have to turn the cranks!!
- Jim Roberts, Silverthorne, CO
April 16, 2009
In my opinion your website is the best in the industry for online bike stores
- Marcus, Connecticut
April 16, 2009
I agree with Pawlee (April 15 post), what about frame weights? The complete guesswork about frame weights is agonizing sometimes. Is a 42.5cm frame really the same as a 61cm? And ditto to the many posters who wonder about an average of weights based on several units. Parts can be so finicky.
- Kurt, Lakewood
April 16, 2009
thank you, thank you, thank you. This is another example of why I always check you guys out for the difinitive expert advice. I agree with earlier post to publish both weights.
- Don, Lakewood WA
April 16, 2009
Over the past few years, I've been weighing components before installing them. Shimano is almost dead on with their claimed weights. Whereas some companies are always heavier then claimed weights by at least 10%. This is not a manufacturing tolerance issue. It is an advertising lie to get your business. It's about time, someone is willing to publish the real information.
- Chris, Portland
April 16, 2009
But wait, you are making my bike heavier! It only matters how light I can CLAIM it is, right?.... Seriously though, nice job; appreciate the accurate info.
- Rich, Delaware
April 16, 2009
Awesome. Thank you. You guys have one of the most informative sites around.
- Rick, Pittsburgh
April 16, 2009
You should leave up "claimed weight" after you determine "actual weight." We consumers should also get to know which companies are the biggest scoundrels.
- Frank, Johnson City, TN
April 16, 2009
You're going to fall into the same pit that many manufacturers find themselves in. Variances in manufacturing will lead to your published weights being inaccurate. You need to be clear to your customers that the item they receive may not have the published weight on your site.
- Morri, Madison
April 16, 2009
Thank you for taking the time and effort to provide honest information.
- Victor, Beverly Hills,CA
April 16, 2009
But also, thank you. This is just one more example of why you guys are probably the best bike retailer in the world.
- Chris, Little Rock
April 16, 2009
I second the comment from Tristan. Many components vary in weight from one to the next. Even the same component might read differently depending on how the mass it distributed on the scale sensor(s). Do you have a definite set of criteria, such as weighing five different examples of each item twice each, throw our the top and bottom, then provide the average of the remaining measurments?
- Chris, Little Rock
April 16, 2009
What about pedals? Do pedal weights include the cleats? Thanks for doing this -- great idea!
- Mike, Ames, IA USA
April 16, 2009
My first thought was hey, this is great, i'm happy to have truthful information, but the more I think about it, this only fuels the obsession with weight as the key factor, which it is not. One or two pounds is virtually meaningless to us mortals, and whether or not a handlebar is 40 grams from it's listed weight is a misguided way of choosing a handlebar. 16 oz of water weighs 473 grams.
The major reason weight is talked about is that it's easily measured. What metric do we use to define a great fitting bike? Ok ok.... let's just buy our stuff on the real criteria, what looks cool.
- Grant , Toronto
April 16, 2009
Great idea! Thanks for taking time and effort!
- Sebastian, Kansas City Metro
April 16, 2009
This is great ! Your example of cassettes are perfect. When compariing parts from one manufacture to another or one from the even the same. Often they give you one weight ie.(11-23 cassette). But with 8 more gears to play with in there the weight can change alot. So it not even apples to apples or apples to oranges. It's more like apples to banana squash.
- Mark, Sacramento, Ca
April 16, 2009
Great job!! (And I now have confirmation that my scale is accurate as our numbers are the same) Attention to detail and quick responsive turnaround from you guys keeps me coming back
- Brad, Calgary, Canada
April 16, 2009
Thank you C.C, appreciate the extra work you folks are putting in to ensure consumer gets the whole truth.
- Eric, Kuala Lumpur
April 16, 2009
This is brilliant. I use your site to weigh up my options when considering what to spend my heavy wad of cash on. This will make light the hassle of trawling the weight weenies and forums pages to determine actual mass. Genius.
- Tristan, London, UK
April 15, 2009
Bravo, well done. Whaddabout the frames? Are you gonna give Actual Weights for them too? And for every size? Imagine how utterly stupendous the bike builder would be if it gave the Total Actual Weight of bike & kit.
- PawleeWalnutz, NYC, Heavier Than It Used To Be
April 15, 2009
This is just one more reason that you people rock.
(And as Bob from Toronto mentioned, +/- 25g isn't really all that important when you're toting around an extra 5 lbs around you midsection)
- Ken, Fairbanks, AK
April 15, 2009
What will you do with products which fluctuate a lot in weight? Rims are notorious for this and can easily fluctuate by 5%
- Tristan, Wellington, NZ
April 15, 2009
I certainly applaud the mission. Nothing is better than giving us consumers the most precise and detailed information when it comes to the products we're purchasing, and I find the product reviews on the site very insightful. I urge you guys to continue working towards this goal of getting us the most accurate information, even reconcilign differences on the site. For example, the Conti GP 4000S has a listed "Actual Weight" of 229 grams while the Product Review shows an "Actual Weight" of 206 grams and a claimed weight of 205 grams. Keep up the good work.
- Paul, Houston
April 15, 2009
Yeah, I was pretty disappointed when my Dave-O's weighed in at 40g, not the advertised 30g. This is a great addition, you guys are definitely the best.
- Greg, SLC
April 15, 2009
Next step is include "actual weight" of the purchaser...
- Bob, Toronto
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