WHAT'S NEW

Previous What's New articles

Thieves, economic bloodletting, and other news from the week

- Let the record show that we're putting on some bike races in June. A 4-week criterium training series just a stone's throw from our HQ. Our foremost goal is to create an encouraging, non-intimidating means for novices to pin on a number for the very first time. And we've made the "A" race a bit over an hour to make it good training for the fast guys.

We've gotta give credit to USA Cycling for making it easy & inexpensive to put on a training series (to USA Cycling that's a technical term: "A training race series is a sequence of race meets of the same kind conducted on a regular basis at the same location, time and day of the week. A prize list of less than $499 per day may be offered.") The entry fee is only $5, and basically the only cost involved is the mandatory insurance surcharge. It'll be a lot of fun.

- Loyal readers of our What's New section will recall that last week we were hot on the trail of the scumbag who stole one of our Pinarello Prince demo bikes. In our investigation we learned that the fraudulent order was placed from SMU; we learned that the delivery address was a "for sale" (and likely vacant) house in a dodgy Dallas suburb; and we learned that the thief went apeshit with UPS trying to re-route the delivery or pick up the bike at the Mesquite, TX UPS depot.

We filed police reports galore and scoured Ebay, Craig's List, and sites like the TXBRA to see if someone was trying to fence the bike and we found nothing. And then, in a funny twist, we got a phone call from Sarah at fellow retailer Chicagoland Bicycle. She told us she was reading our What's New piece about the theft, then did some poking around on websites we're not familiar with, namely Facebook. She came across the SMU Cycling Club's Facebook website, which led her to the SMU Cycling Club's blog, which led her to this blog posting.

One thing led to another and the SMU police soon tracked down "Van Khahn" (an SMU student, no less) and secured the bike from him. So huge props to Sarah at Chicagoland and to the SMU PD. The situation we find ourselves in now is whether to file charges or not. The student in question is either the thief (felony) or was in possession of stolen goods (felony) and while the detective who helped us was doubtful that the student was indeed the thief, it's interesting that the kid got amnesia about the details of buying the bike off Craig's List. And suddenly the rationale of waterboarding became obvious to us.

The crossroads we find ourselves in is this: If we file charges, the investigation and the legal process could take a year, during which our Prince would be held as evidence. Or, conversely, we have the option to forget about charges and just pick up the bike. A tough call, since vengeance is sweet. But we want our demo back, so we're trending towards just saying nevermind….

- Big news this week: The Tour of California is getting re-scheduled from February to May. We can't see how this will be good for the race. Let's think about what categories of Euro Pros won't show up: Riders focused on the flat spring classics (they're in full-on recovery mode in May); riders focused on the hilly spring classics (they'll still be trashed from the just-completed Amstel Gold, LBL, etc); and riders focused on the Giro (since there's a straight-up schedule conflict).

Some underappreciated factors drove a high-quality Euro field for a February Tour of California in the last few seasons: (a) Many pros en route from the Tour Down Under back to Europe can conveniently stop in California on the way back home; (b) February weather in Europe sucks, so a weeklong training camp prior to the Tour of California gives the teams awesome ROI fitness-wise for the miseries of traveling across 9 time zones.

Will you see Euro Pro teams at a late spring Tour of California? No doubt, the teams will be present. But they'll be the low men on the totem pole. One look at the ProTour team rosters from the '06 & '07 Tours de Georgia (or Philly week, for that matter) will tell you all you need to know. The crowds and the courses will doubtlessly be amazing. AEG has done an astonishing job in putting on a great spectacle. But nothing can overcome geographic reality. Pro cyclists are obsessed with their routines and are as sensitive as infants to its disruption. 9 times zones and 2x 16-hour days in planes & airports will make them scream bloody murder. Big money pros won't fly over an ocean mid-season. It just doesn't happen. I wish I could find something good in this change, but I don't.

- Do you remember the April Fool's joke last year where General Motors was purportedly acquiring Specialized? It was amusing in part because GM's stock was $22/share back then, and the joke has no legs now that GM is trading at $1.60 and stands at the brink of bankruptcy.

It's a telling irony, then, that Specialized just announced a promotional tactic straight out of GM's kitbag of financial hari-kari: Buy a bike, get cash back. An incentive like this, of course, isn't symptomatic of a company working from a position of strength, and what's doubly alarming is that Trek is doing the same thing -- Buy a bike, get cash back. Ever since October 2008 we've been predicting early summer bloodletting in the bike industry, and this powerful confirmation that our crystal ball is a damn good one.

Buy a bike, get cash back: What do we read into this? Bloated inventory levels at the wholesale level, plain and simple. No doubt responsible retailers spent spring 2009 cutting back the PO's they issued to Specialized and Trek in fall 2008. Specialized and Trek walk a tightrope by relying on dealer forecasts but maintaining lengthy production leadtimes. Their ultimate goal is to keep a lean inventory, which means they get bikes into their own warehouses immediately prior to the PO ship dates issued by dealers. A fundamental presumption of lean inventory is that dealers take all the bikes they order. But when PO's get cancelled, it's not as though those bikes don't get produced. Rather, they collect dust in Specialized's and Trek's warehouses and ultimately rot on their balance sheets. Because of this, they'll do absolutely anything to push excess inventory out the door, including fiscally moronic promotions straight outta Detroit.

For a potential retail customer the benefit of "cash back" is obvious: The retail price of that $6,000 Dura Ace-equipped bike nosedives. Trek is offering up to $1,000 cash back, and Specialized is offering $1,200. But let's talk about the less obvious side of the equation: What's the impact to your local Specialized or Trek dealer? It's not so pretty. For starters, there's a not-insignificant buy-in to qualify for the program. In order to be a "participating dealer" for the cash back promotion, you are required to buy either 6 bikes (Trek) or 4 bikes (Specialized). We're not talking middling price-point bikes here. High-end carbon fiber bikes are the only ones that qualify.

By making some safe presumptions about the typical IBD gross profit margin, the estimated buy-in for each program will be $20,000 (Trek) or $14,000 (Specialized) if the dealer brings in authentically desirable bikes (i.e. Dura Ace 7900 equipped Madone or S-Works). Once a dealer sells these bikes they are responsible for 45% of the cash back payment to the customer. In other works, the manufacturer covers 55% of the cash back, the retailer covers 45%. So for a $6,000 MSRP bike, the dealer makes a theoretical $2,100 profit (38% gross margin). The customer gets $1,200 cash back, of which the retailer is responsible for $540, or over 25% of their gross margin.

Keep in mind, "high margin" IBD's as defined by National Bike Dealer's Association (NBDA) are shops that have a net profit of ~6. That means the average dealer, at best, is netting 2%-3%. When you lop off 25% of their top-line revenue, do you know what the impact is to their bottom line? Every dollar in lost top-line revenue gets subtracted from bottom line profit. Giving up 25% profit for each high-end unit sold is suicide.

These cash back promotions have one goal and one goal only: To flush out wholesale inventory, with virtually all benefit going to Specialized and Trek. They trade dying inventory for receivables. Given the sizes of their respective dealer bases, they are sure to rid themselves of thousands of high-end units. Many (most?) units won't be sold during the brief cash back period, which means they've stuffed unneeded high-end inventory down their dealers' throats, and they as manufacturers won't have to back any sort of cash back since the bikes won't get sold during the promotional period.

Promotions like these do nothing to help dealer relations, and they certainly don't build the foundation of long term financial health for anyone involved. If you're interested in buying a Trek or a Specialized, our advice to you is to wait a bit longer 'til they flip to the next page in the GM playbook for kamikaze finance and begin offering consumers "Employee Pricing." It'll make $1,000 cash back look like chump change.

- More bloodletting in the US bike economy: By now we all know that Cadence closed their lavish Manhattan retail store. When it comes to business, I think we'll all agree that dreaming big is such a buzz because, so often, big dreams fail spectacularly and they do so right in the public spotlight. Nothing is so thrilling as trying to beat the laws of probability.

It's been obnoxious to read widespread glee at Cadence's failure to conquer NYC. It's as though people (we wonder if most of the haters are non-New Yorkers, BTW) would prefer a return to the early 90's, where America knew nothing better than Mom & Pop shops that made ends meet by selling hybrids in the summer and snow blowers in the winter. For those of us who celebrate high end shit, that's a reversal we can do without. And while we've had our share of awful retail experiences (there's a Boston wine store we'll never forget & never forgive…), we think tales of Cadence staff snobbery are overwrought, and acknowledgement of their authentic contribution to the local NYC bike race scene (was it 2 local race series they underwrote as the title sponsor?) is insufficient.

My goal here isn't to post-mortem Cadence's gameplan for NY. Rather, it's to make some quick random comments about which I'd welcome feedback from the New Yorkers in the crowd: (1) I had the good fortune to spend a couple of nights at the Soho Grand Hotel earlier this year. I had a room several floors up, facing west. It was a God's-eye view of Cadence's physical location and it provided a dramatic visual perspective of what I'd felt as a pedestrian the few times I'd stopped in: The building was in a noose of Holland Tunnel traffic. It's the world's most competitive driving outside of NASCAR -- getting on & off the bridges and tunnels of NYC. Is it reasonable to expect pedestrians (or cyclists) to comfortably navigate that? From the Soho Grand's 8th floor, it literally looked like an island in a violent sea of cars.

(2) I read somewhere that Tribeca is the wealthiest zip code in America or something similarly distinguished. And while I don't doubt that fact, I question whether the neighborhood really held a sufficient density of cyclists. While Upper East Siders will no doubt go to some trouble to eat at Bouley or Chanterelle -- will they do the same to go to a bike shop? The bigger question, maybe, is "What is Wall Street?" Don't the titans of the finance industry actually have their HQ's in midtown? I happened to be near the NYSE on that same NYC trip, and my gut told me that it was Epcot Center down there. It's a fiction useful mostly for the convenience of the media -- so CNBC can show elated or distraught traders as a graphic backdrop to symbolize that day's market performance. The real action, the real decisions, and the flotilla of big, black, bulletproof Suburbans to shuttle the Masters of the Universe -- aren't all of those way up in the 50's? What is Wall Street nowadays? If it's really & truly nothing more than fantasyland, did that pre-fuck Cadence from the start?

And if we're asking the big questions, how 'bout this: If you're trying to build a crown jewel in a budding bike retail empire, is New York a good place to put it? For 5 months out of the year the weather is at war with your goals. Why not Los Angeles or San Francisco? Why not Portland? Why not someplace where there matrix of wealth, visibility, climate, and bike culture working in your favor? New York City -- and YES I genuflect, kiss the ring, and fully acknowledge its position as center of the universe -- it can't maintain traditions for decent high-profile bike races, and while it has several delightful bike shops (ever been to Conrad's?) I question whether it's ever had a great one. No shortage of rich folks on nice bikes there. But is it a true bike town? I have my doubts.

- Rumor of the week: The sponsors of Team Astana won't pay their rider salary guarantees to the UCI because Alexander Vinokourov (the founder of the team 2+ years ago) wants to make his comeback. He and Johan Bruyneel allegedly hate each other, and it's Vino's way to reserve the sponsorship dollars for his future organization -- one that's Bruyneel-free. This is pure speculation, but it's certainly a more interesting angle than ye olde "The Kazakh economy is tanking, so the sponsors won't pony up."

- Let's talk sponsor ROI for a moment. Take Power Tap: They've reaped a ton of visibility by working with Allen Lim to get their powermeters mega-exposure with Garm*n-Slipstream and they've used this to give the concept of training with power mainstream legitimacy. Even though sponsorship obligations require the Garm*n riders to put 705 Edge GPS units on their bars -- not the visible-from-a-mile-away yellow Power Tap head units -- the best-loved riders on the team have been clear (via blogs, interviews, and Twitter) that they're addicted to their Power Taps (not merely to training with power) and that provides big and broad bang for Power Tap's sponsorship buck. Let's contrast this with Silence-Lotto, who earned ungodly amounts of TV time in the Spring Classics with riders like Leif Hoste, Johan Van Summeren, Phillipe Gilbert, and Cadel Evans. Time and time again we saw Power Tap computer heads on their handlebars, and time and time again we saw nary a Power Tap hub in their rear wheels. Why oh why is Power Tap wasting their time (and precious sponsorship dollars) on the Belgium Boston Red Sox when there is zero authentic support on the team for anything related to wattage? It's one thing Garm*n does right: Supporting their sponsors.

- Did I just say that, Garm*n giving thoughtful support to their sponsors? Did you catch the piece in the New York Times last week about Christian Vandevelde? We dig CVV a lot and we like his prospects at the '09 Tour, but in case you didn't know Garm*n ain't sponsored by Cervélo and CVV left Cervélo-sponsored Team CSC 2 years ago. We'd prefer the Cervélo, too, Christian, but we'd be a bit more subtle about it for the sake of good relation with your current bike sponsor, Felt. And holy smokes as if your bike taste wasn't good enough, by chance will you sell me that Mariposa? THAT is a man's bike. I want one of those bad, bad, bad. Can you believe they bother holding an NAHBS even though Mariposa doesn't attend?

- And while we're on the topic of Garm*n let me profess that I had a lightbulb moment last week. As we all know, current (or maybe not?) Italian Nat'l Road champion Filippo Simeoni had a pre-Giro d'Italia hissy fit where he renounced his Nat'l Champion jersey because his 3rd tier team Ceramica Flaminia didn't get invited to the Giro.

Though his actions he proved to be self-aggrandizing, histrionic, keener on symbolism over substance and -- have we mentioned this bonus yet?? -- he's an ex-doper! Combine these traits with his disdain for Lance Armstrong and he seems like the Italian chimeric twin of Jonathan Vaughters. Our prediction? You'll see Simeoni signed up for Team Garm*n for the 2010 season. The only hiccup is that he lacks any palmares in TT's, but otherwise he looks like the perfect fit.

- 80's pros had awesome wristwatches.

- It is always an awkward moment when a customer gives us their email address and it's something like "malliotjaune@yahoo.com" or "koppenberg81@gmail.com." It embarrasses the customer. It embarrasses us.

- One of the all-time classic videos of bike race stuff on the internet. In case you've never seen it, it's proof that Gerolsteiner did more than just lots of drugs in the '08 season. They did some badass training, too.

- I may buy an iPod Touch this week. Any reason not to? A quick (and I bet very incomplete) rundown of some iPhone apps related to cycling.

- Bizarre news of the week: We sell Assos products. A LOT of Assos products. Our #1 item by volume (regardless of brand) is Assos Chamois Cream and one interesting thing with Assos' new S5 series of bib shorts is that they come with a small sample jar of Chamois Cream to get you hooked in case you aren't already addicted.

Why do I mention all of this? It's because suddenly there's apparently a freeze on Assos bib shorts and Chamois Cream, and wholesalers are verboten from shipping replenishment orders to us. Why? It's because the FDA has taken issue with the labeling on the Chamois Cream. Mind you, there is NO safety issue with the cream iteself, but the FDA doesn't agree with its language so they're requiring Assos to remove all sample packs out of shorts, and to cease sales of the standalone jars of Chamois Cream. We're uncertain about what's disagreeable with the labeling, but we're thankful that we're nicely stocked up both on S5 bib shorts and in Chamois Cream. If/when there's a nationwide shortage of either, you can rest assured that we've stockpiled it like paranoiac survivalists and I think we've even dug a hole out back and hidden an extra pallet of Chamois Cream there. Addiction can be a frightful thing.

- My co-worker and Competitive Cyclist teammate Zach Martin signed up for the Pro, 1 Joe Martin Stage Race last weekend. Being a prototypical Texan Zach is an unstoppable force on the flats, but has his problems with big climbs, and climbing is what Joe Martin is all about. Too stubborn to do the 1,2 race instead of the Pro, 1, Zach got himself time cut in the Stage 1 uphill TT since Team Bissell's Ben Jacques-Maynes finished so fast it was like he got in a time machine and not on a bike.

Zach made big investments in time, money, and heart for Joe Martin, so we give him a big chapeau for saying fuck it and showing up for the 110 mile Stage 2 road race where he sat in to get the miles and everything was splendid except he made the mistake of crossing the finish line and he got himself a 10 day suspension from USA Cycling for violating Rule 1Q11, being a non-competitor on the course. He said it was worth it, and we think it was worth it too, though we're still torn about what's worse -- the fact that Zach didn't use common sense and ride the 1,2 race, or the fact that no shortage of super-fast people traveled from all over America and got time cut after 10 minutes of racing. For God's sake, Rashaan Bahati flew in from Los Angeles and got time cut for climbing about as fast as Zach did. We totally understand that rules exist to prevent bedlam but sometimes a race director should use discretion when it comes at the detriment of no one else.


June 26, 2009

Are you really this full of yourself? Do you really think your opinion matters? And who are you?
- Brendan, Arkansas

May 19, 2009

cadence. bikesnob didn't help it, the NYT didn't help it either, the location--and operating costs all weren't ideal for what it offered--which is a retail experience--the neighborhood already has (if you are being generic about the location) 2 fairly large and established bike shops (don't know the name of one--but its location is just as crappy just above canal on 7th ave--so still in the mess of tunnel traffic, but not however in the side streets of tribeca) and the other (toga) is the NY outpost of a shop that has a second location outside the city in prime cycling territory for the NYC cyclist. If you look at the general cross section of the new york cyclist they are all elitists in their own charming way--and anyone who reads this has full permission to flame away, as that generalization is based on over a decade of riding in and around new york and has seen the full spectrum--but I digress. A shop that specifically goes out to cater to the elite is by that definition only going to open itself to a negative response from everyone that it should bring in...better to open a mom and pop style place and sell the high end stuff out the back door in unmarked brown paper wrapping also making the place a mommies and strollers coffee shop in tribeca would add to new york's fascination with "secret" places--see PDT/crif dogs if you need to know exactly what I am talking about. bottom line is that it was in an unfriendly retail neighborhood (bobby de niros restaurant around the corner in his hotel is also undergoing a re-vamp, so its not because cadence was a bike shop that led to its demise) that lacks foot traffic out to stroll and shop the streets. at least they have another shop outside the city.
- BFS, NYC

May 19, 2009

Being a NYer and an avid cyclist (I'm reading this aren't I?), I was surprised to hear of Cadence's closing, bu t only because I'd never heard of it opening! I'm not a wall st. financier, but I spend enough bike money that I hit up the shops fairly often, I even ride a Kuota, which was one of their brands that I saw in the pictures. As for the comment of it being in a shady 'hood, nah, that's perfectly safe down there. And saying nobody in NYC drives so the 'sea of cars' doesn't matter, well, let me (mis)quote the great Yogi, 'it's so popular, nobody goes there anymore'. It just sounds like a bad location and not enough publicity.
- z, brooklyn

May 18, 2009

CC, on a completely different topic, why do old items (i.e. 2007 Park tire levers) appear in the "New Products" list? Are these returned items being put back into inventory?
- C., NYC

May 18, 2009

RE Cadence: I raced for a team who was sponsored by them and have nothing but great things to say about them. However I felt the need to comment about your assessment of the inclement weather 5 months of the year making NYC a poor choice of locations for a place like Cadence. I have to 100% disagree. Cadence bills itself as a training center first and foremost -- offering athletes a place to go to ESCAPE that weather (you should have seen their indoor cycling room -- 3 rows of 8 Computrainers with projector screens for data and movie viewing) is a huge plus in my opinion. Further, I know that a lot of their triathletes do far more work AT Cadence than on the road (I will not get into a debate about training philosophy here, but will leave that as a given). If a training center built itself in a place where the weather is gorgeous 300 days a year, what, then, would they really have to offer their athletes except for coaching? And therefore, why would they need a space? No, I have to say, I think that starting your business in the NE makes much more sense to me for an establishment that is trying to build its business primarily as a Triathlon/Cycling Training Center -- not so much as a bike shop.
- Rob, New York, NY

May 18, 2009

Seeing ANY bicycle store close is bad....
- Tom, Greenwich, CT

May 17, 2009

I just want to know why you feel the need to knock the traditional retail channel - which you've done directly at two different points in this latest posting. Lest you forget, the industry you're hopefully making a living from was built on the backs of those mom-n-pop shops. The view from your high horse must be so good that you've lost sight of the fact that you have a hard time selling anything but the latest and greatest at full price too. We're all in this together. A rising tide raises all ships; but cutting down your "competition" only means that there's fewer folks around to offer a favor when you need one. And I'm not afraid to post my contact info either. I'd love a response if you've got the guts. To be so critical of traditional retail, you should be able to offer a good explanation of your stance. matthewjmagee [at] gmail
- Matt, Portland, OR

May 16, 2009

Sorry John, I'm with r_mutt about the location of Candence. It wasn't any harder to get to than say, Conrad. At least for those of us living on upper west side, we can ride down to Tribeca as easily as to the upper east side! In any case, the author totally miss the point about Candence location. It's a poor location, but not for the reason cited. 1) nobody in NYC drives so the "sea of car" doesn't matter. 2) Anyone who buys a high end bike can google map! 3) The author totally don't get what Wall Street is about: Wall Street still have plenty of power in the financial world but the Wall Street Financier Cadence trying to go after don't LIVE in their office! They live all over the city (some in Tribeca as well). What's bad about that location is the high rent. It's ok to stay at the fringe of Manhattan. But doing so at high rent?
- at, UWS, NYC

May 15, 2009

r_mutt, nyc: You must be the genuis amongst us NY'ers as everyone I know has said the same thing- A hard place to get to. Frankly, it is not particularily a safe area. So for those who may have disposable income they may not want to go "slumming" in order to buy their bike and risk getting mugged. Foot traffic- I have worked in three high end bike shops in NY (none of them Cadence) and I think you would be suprised how much foot traffic equates to bigger sales (and yes even the high end stuff- I worked at shop in the East Village and one day in the summer I sold to four german tourists, who walked off the street, 4 Klein Attitudes). Foot traffice in NY leads to sales from a segment of the market who is not your traditional cyclist- the person who does not ride but wants the toy. There are lots of boys and girls here in the city who have pricey bikes hanging from the ceiling who have only ridden them once or twice. Cadence was a great shop but they spent too much money being fancy and too little time with the demograpghics of the city- Why has Toga bikes or a Conrads been able to sell high end bikes for over 20 years in the city while no other shops in NYC have have not had a similar track record? Easier access and bikes with lower price points.
- John, LES, NYC

May 15, 2009

i'm not sure what is so hard to find about hudson and vestry street (cadence's address). maybe if you are coming from another part of the city, (uptown) and you don't know your way around the downtown area it might be difficult, but i live downtown on the east side, and i neer had a problem getting there by bike. besides, with today's internet maps, you have to be an idiot to not be able to find any address anywhere. btw- no one drives in nyc- they with take a cab, the subway, walk, ride a bike or a combo of the 4. i don't buy that "the tunnel traffic" was interfering in their business. nyc is probably the easiest city in the world to get around- let's face it- 80% of it is a grid! as for location was part of it's demise- maybe. but really- who just walks in off the street into a bike shop and drops 5-900 dollars on a whim? i don't know about you, but when i spend money at a bike shop, i look around at all the shops in my area, think about who has the best prices, service, and then pick a store and ride there on my bike and go get it. there are 6 bike shops all within 15 minutes ride from me and i'll go to each and every one to buy different things. cadence's problem wasn't location, it was their high rent combined with their narrow focus on the "elite" sector of the market at a time when everyone was tightening their belts.
- r_mutt, nyc

May 14, 2009

I'm popo here in the D/FW area, and unless something's unusual, there's absolutely no need for them to retain the bike as evidence. Their are typically procedures in place whereby you can sign a property release form and have the bike returned to you. This is standard protocol to protect the rights of property owners. You think Wally Mart would be interested in pressing charges if it meant they wouldn't get their tv back for a couple of years? Conversely, the property rooms of police departments would be overflowing with all the stolen good merchanside. They should photograph the bike very well, have you sign the form and return it. Only weird thing might be arranging to have the bike shipped back to you, as the police would not incur that charge, nor be familiar with how to safely ship a bike back.
- Jeff, DFW

May 14, 2009

I was excited when I saw Cadence open in my Tribeca neighborhood. However, even for someone living in the neighborhood, the exact location was hard to get to. And, I wondered then if there were enough ridiculously bankers in NYC to support a bike shop in such a high rent neighborhood? It seemed at the time to be a worrying signal of a top in the financial markets. They were minimally welcoming when I'd visit the store - better than a Chelsea gallery but they certainly didn't make me feel like relaxing and hanging out. Although, maybe it was me. I consider seeing fancy bikes in a store versus seeing them on the road about the same as seeing animals in a zoo versus going on a safari. The only thing I ever bought was a Cadence wind vest. The 70% off regular price was enough motivation to go against my policy of not being a walking (or, in this case, rolling) billboard. I live in the Bay Area now, in part, because of the tremendous riding here and limited options in NYC (although NYC is a much better bike commuting town than SF.) But, I'll be sorry to not be able to stop in at Cadence and get my bike fix on visits to the old neighborhood.
- bag, 2coastal

May 14, 2009

Take the bike back and give me the address of the theif. You will read in the paper what happened and then you can just hook me up with some nifty bike stuff. Let me know.
- DIRTY DEEDS, TUCSON

May 14, 2009

I used to ride for one of teams sponsored by Cadence, and the staff treated all people, whether you bought their stuff or not, equally nice. 1) I would tend to agree that the location was not ideal, but it is hard to find a space in the city that would be receptive to bike traffic vs. car traffic. It would be awesome if a bike shop was steps from Central Park, but that ain't happenin. Maybe Columbus Ave? But you got competition there already. 2) Again your comments about Tribeca not being ideal are generalizations. That location is not ideal, but not necessarily for the reasons that you cite. Actually, that area has very few bikes shops, maybe Battery Park would have been better actually. 3) And lastly as to whether any great bike shop can survive in NYC, the answer is yes it can. There are several right now. The thing is that multiple factors occuring simultaneously caused Cadence to close in my humble opinion: 1) bad economy 2) I think Cadence spent way too much capital in the store itself, from designer food bar, showers, neverending pool, training room; expensive furniture and fixtures. Plus the space was way too big. Like the US Marines, you need to do more with less. Concentrate on what you're good at and stick to it. 3) Even though the staff was very friendly, I think the pricetags on the kinds of bikes and apparel scared a lot of people away. The cycling community in the NYC is not just the elite or wanna be elite rider/triathlete. There are bike messengers, the commuters, the fixies, and what I would call the "indie" bike riders who ride whatever made from whatever bike parts seem to fit or look cool. Not to mention the joe/jane rider. 4) Nothing ever seemed to be on sale there. I know Cadence had this philosophy of keeping prices close to retail, but in this economy, people don't even want pay for things that are 20-25% off. They want to see deep discounts, or at least some sort of freebie. I wonder how the Philly store is doing.
- P, NYC

May 14, 2009

Best. Blog. EVER. F* Simeoni. Go Lance. And yes, more cursing pls.
- Ryan, Leesburg

May 14, 2009

Regarding weather and it's ability to hurt training - see the University of Vermont spanking everyone at collegiate nationals. In April it is still snowing in Burlington.
- Tom, DC

May 14, 2009

I completely agree with you about NYC bike shops. I work in the city but I live in Jersey. I have yet to find a shop in the city that doen't get smoked by all the shops that I frequent in the 'burbs.
- Michael, Ridgewood, NJ

May 14, 2009

Yes, NYC is a true bike town. You should ride over the GW bridge the next time you're here on a weekend morning. Just follow the trail of carbon to Piedmont and Nyack - you don't even need a map. Also, I think you'd be surprised by the number of commuters here (which includes myself).
- Chris, Brooklyn, NY

May 14, 2009

We were quite shocked to have heard about all of the nefarious actions regarding the Pinarello Prince that has now been recovered. The SMU Cycling club is developing initiatives to grow cycling as an activity, a passion and to develop a race program on this campus, but abhor any thievery, and will not tolerate thieves. We are shocked to hear about this, but it cleared up a few questions we had about the casual appearance of this bike at racks across the school. We have a core group, but always look for more members. The Prince was an anomoly on campus, since (save for one Bianchi C2C) we tried to have all the road bike owners we saw ride with us. We do not see a lot of bling, save for a few faculty and staff! This particular student (who I only met once, a few days before we were chartered as a student organization) had told me he was getting back into riding after having had a bicycle stolen. In all fairness (insert a lot of legal caveats here) he did not seem to grasp what kind of bike that he had. I don't think it had a lot of miles on it either, since he had not ridden with us yet. There is some circumstantial evidence that he was unaware of the value of the bike, so maybe not the original thief? We must either let that play out in a court, or let the return of the bike be compensation enough. Our system of laws is such that you are presumed innocent until proven guilty, so we tread a fine line here. I can assure you (especially since he bought our new kit, that is being put together right now) that if he chooses to ride with us next fall, he will have a lot of explaining to do, (and get a bike, of which we will look at skeptically) and he will have to earn any sort of trust. Be assured that even though you are not persuing legal action, the SMU Cycling Club will not tolerate any behaviour such as this. Faculty Staff advisor, Scot Montague
- Scot, Dallas

May 14, 2009

Hope these scum never put an end to your efforts with customer satisfication programs such as trial before you buy. Its only with these kinds of guarentees that one can solve the "prisoner dilemna" of seperating low quality dealers from high quality dealers.
- Zotted, Melbourne