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2011 Year End Awards, Part II
Road Sign Of The Year
This one has been a perennial favorite. But this year it got pipped out at the line:
Corporate Suicide Note Of The Year
"…JRABS has reported violators, and will continue to do so. I have to do what I can to protect my business and the local economy."
The only thing more disconcerting than the prospect of Chain Reaction and Wiggle gaining more US bike marketshare in 2012 is a US bike retailer reporting his own customers to the feds for buying from them. Rather than playing the role of the Stasi, I'd suggest to JRABS to find a way of gaining the loyalty of those people. Don't obsess about the sales you didn't get. The road to sanity in retail comes from thinking about your customers in terms of lifetime value.
Bike Porn Of The Year
There have always been idols. But the way in which we look at our idols nowadays is all new. Social media makes us almost too intimate with the stars. Do we really need to know that Fabian Cancellara was sick in bed during his mid-December trip to London?
Etienne de Wilde was a Belgian bike race mega-star for 20 years. Rather than making an awkward tribute video on Youtube or a worshipful Facebook page, two Belgian fans took a more traditional route in making a career retrospective. One of our employees was at the Grote Scheldeprijs a few years back. Like an over-eager missionary brandishing pamphlets, the author literally stuffed one of these glossy Etienne de Wilde books in his hands.
Histor-Sigma. Soren Lilholt. Guido Bontempi. This is porn at its best. Not the throwaway stuff you get for free on the internet. The kind you're eager to look at again and again. Would I pay for it? You know it.
Blog Of The Year
It's beyond question that The Inner Ring is the preeminent cycling blogger in the English language. He provides once-per-day-or-better frequency of postings. He takes complex issues and provides laser-guided analysis with only the fewest words necessary. Then there's the mystery around his identity. Based on his disciplined writing style and expertise, it seems almost certain that he's someone with a journalistic background. Context suggests that he lives in France. But unlike the early days of Bike Snob NYC, Mr. Inner Ring doesn't make a meme out of his anonymity. His focus is the sport, not himself. Even though we spend a not-inconsiderable sum advertising on Inner Ring, ours is a dead drop relationship: We wire money to an account about which we know little and we exchange emails that are courteous up to the point where names are revealed.
Another blogger we enjoy is Patrick Brady's Red Kite Prayer. In reading RKP I'm often reminded of the days of yore when Campagnolo coined the phrase Quando La Tecnologia Diventa Emozione -- "Where Technology Becomes Emotion." RKP is at its best when it focuses there -- at that magical place in cycling where what we feel is inseparable from what we're riding. Based on the fact that in 2011 Brady hired long-time cycling scribe Charles Pelkey, and has even hired the beginnings of an ad sales force, we should expect to see a more far-reaching RKP in the future. I can't wait.
One side note on RKP: Perhaps you saw that Outside Magazine recently ranked it the number one cycling blog. Flattering as that title may be, it was cheapened by some of the minor placings. "Adventure Journal" as number two? "Bangable Dudes In Pro Cycling" as number 4? Has anyone read Outside in the last decade? (The waiting room at the doctor's office doesn't count.) Their blog ranking is a reminder that I'd sooner read People Magazine for book reviews than look to Outside for anything cycling-related.
Other great blogs include Michael Barry's always-fascinating Le Metier, Velogogo, Ciclismo Espresso, Gary Boulanger's Thinly Sliced, Generously Served, and the Italian Cycling Journal. And surely there are others worthy of RSS'ing.
While trying to make a final judgment about the Blog Of The Year, I can't escape one truth about blogging circa 2011: Not long ago I mistakenly predicted that social media would kill off blogging altogether. I posited that the ease of pulling the trigger on a 30-word half-cocked thought was irresistible compared to the hard labor of chaining together multiple coherent paragraphs.
I stand corrected. Not because there's a hardcore online literati that won't let coherence die. Rather, social media showed in 2011 what a wildly growing organism it's become. Platforms have divided and divided again in a lunatic fission. Much of it perishes, but the platforms that stick, such as Posterous, give the creative class fascinating ways to express its love for cycling.
The Blog Of The Year is a function of exactly that, the platform in which we consume it. In its bowdlerized form it's known as "Yay Cycling." Its original name is a bit more NC-17, "fuckyeahcycling." It's run on Tumblr, and what's so crazy here is that during the race season the posts are too frequent to manage them via RSS or Twitter. Oftentimes 20 posts come one after another. I actually unsubscribed from both this summer because of the way their postings clutter those formats. But when paging through it using Flipboard on an iPad, Yay Cycling is visual ecstasy. The profound truth of Marhall McLuhan's statement that "the medium is the message" resonates here. Thanks to the fascinating collision of traditional blogging and new school social media, Yay Cycling is our 2011 Blog Of The Year when read in Flipboard -- and in Flipboard only.
And an obituary for a blog that went MIA awhile ago. We all know Joe Parkin hasn't contributed to Six Years In A Rain Cape in over two years. But adding insult to injury, it seems like the domain got hijacked. American dreams of Belgium will never be the same.
Ad Of The Year
Who amongst hasn't bought a baker's dozen of Cateye taillights and simple wireless computers over the last decade? Perhaps no company in the bike industry gets more frequent repeat purchases. Yet no company is also as lacking in a compelling brand identity. Big props to the Moxie Sozo ad agency in Boulder. They took the most reliable-yet-boring company in the bike industry and gave it sparks of personality. There's only so much a print campaign can do. And whatever that is, Cateye got it.
Another great ad came courtesy of Europcar. They leveraged the enormous goodwill of Thomas Voeckler's super-human fight in the 2011 Tour de France with this memorable full page ad (one that was nicely analyzed by the Inner Ring, by the way.)
But the winner in 2011 Ad Of The Year is clear. And I'm a lucky guy because I get to work with the people who dreamt it up. The award goes to HuckNRoll for its homage to viral internet humor. And, as a side note, you should check out the Salsa Mukluk. I'm awed by how many Huck sells. Maybe it's the charming ads.
January 03, 2012
I like Outside magazine. I don't look to them for any cycling insight as you mention, but they do offer great fiction, travel coverage, general gear porn and beautiful photography.
- Andy, Long Beach, CA
December 30, 2011
We all know Brendan's blog is actually not the "word of the lord!" I accept your apology Travis and wish you the best for 2012.
- Richard, New Haven
December 30, 2011
@travis How do you still have a job??
- Puzzled, Purgatory
December 30, 2011
I'm posting this where I can. The customer in question is a mutual customer of ours.
Hello and Thanks,
I appreciate all of the thoughtful input on this subject. I will not be charging the "corking fee". Unfortunately I wrote and published this policy/letter/note/whatever you want to call it when I was in a very emotional state (I get pretty personal and passionate about this stuff). I had one single customer that was being relentless about my prices and services. I let it get the best of me, and I shouldn't have. I'm very disappointed in myself for writing and publishing the note on Facebook, and wish I could take it back. I've obviously deleted the note from Facebook, but I'm sure it will live on in internet forums such as this. I only had an issue with one customer - not all of them. I let my emotions take over without thinking, or sleeping on it. Everyone makes mistakes, and unfortunately for me, this one was huge. I suppose it created some thoughtful discussion, which is good. I've made a promise to myself (and hence to my customers) that I wouldn't post anything without at least sleeping on it. It's a tough economy, and I've been trying to stay afloat. I had a single customer get the best of me (unintentionally) at the wrong time.
Thanks again,
Travis Evans
- Travis, Laytonsville, MD
December 29, 2011
Love your year end awards, thank you for putting them together. In turn, CC gets, hands down, my own "best of" award for favorite bike retailer site. No other site has been more educational to me regarding equipment features and "all other things cycling" in addition to providing a superb selection of quality products. Kudos to CC for creating a superior and differentiated alternative compared to most other online retailers, including the UK-based ones, that feel so anonymous and interchangeable.
- Happy, NYC
December 28, 2011
@John. Feel you man. When CC was in LR they could 'almost' be considered a local bike shop that gave back to their community. However, that was NOT the case. Wait, they did hold an in-house sale for friends and family and 'sponsor' a few races. Like you, I've also followed this blog for insight and inspiration. Unfortunately, it's always been about the bottom line for them even though CC started with a dream between 2 friends. I still think about the effect they've had on our economy and workforce. I only hope their kids don't grow up to be as greedy. Happy New year.
- N, LR
December 28, 2011
Bait and switch. You bait us with a few of your recent favorite bike blogs to distract us. Enjoy your retirement from active blogging. Your blog is what got me interested in CC and your products. Your blog is what educated me on the bike industry. Your recent blog posts sent me to Chain Reaction. Saved a bundle. I will enjoy it while I can. Pending state & federal internet tax legislation is like the snowball rolling down the hill. Don't worry old friend - I'll be back. It sucks you left Little Rock.
- John, Claremore, OK
December 28, 2011
Edward is correct, that sign is on State Hwy 248 looking west towards Park City. You can see the slopes of Deer Valley to the left of the sign and PCMR to the right. Jupiter Peak is directly behind the sign, if that landmark were visible it would make it easier to know what you're looking at.
- Kent, Park City, UT
December 28, 2011
I like that sign
- Luke, Chicago
December 28, 2011
Thanks for the props, Brendan.
- Gary B., Mountain View, CA
December 28, 2011
I'm fairly certain that sign is located in Park City, Utah (well on the outskirts of PC) and you are looking at Park City Mountain Resort in the distance. The kids of Competitive Cyclist now call Utah home.
- Edward, Salt Lake City
December 28, 2011
In a world filled with greedy (former) CEOs whom use their voice to complain about the lack of regulation and law enforcement of online businesses in a MARKET ECONOMY; "Chavanel turns down Business Class flight to Argentina." This, my fellow friends is fu cking PRO! http:// www . cyclingnews . com/news/chavanel-turns-down-business-class-flight-to-argentina
- Oscar, Chicago
December 28, 2011
Where is that sign?! I'll venture a guess that it is somewhere around Monument, CO or Black Forest, near Colorado Springs (and the Olympic training center). But you gotta tell us.
- Matt, Denver
December 27, 2011
I miss Andy Clark. Can you bring him back for 2012?
- lonely , bored
December 27, 2011
Wow! An extra 20% over the $100+ dollar job that I can do in under an hour! The reason these bike shops are going under are because they are losing high volume customers that have had RD limit screws stripped out multiple times because they are too lazy to properly adjust the derailleurs. Chains that snap apart because they can't properly reinstall a chain pin. And charging car tire prices for tubulars and making a complete mess out of which takes me 3 hours with no mess but 3 days for them because the glue has to age like fine wine...
Shame on you CC for being critical of anythind disadvantagious to yourselves, but having no problems whatsoever for selling Litespeeds for an extra grand over what your corporate bedfellows at Real Cyclist is currently doing? I'd like to hear reports on how local bike shops in Little Rock are now doing?
- MO, SODAK
December 27, 2011
Natalie from Yay Cycling - thanks for giving the blog a mention.
- natalie, scotland
December 27, 2011
I feel like I know where that sign is. Does anyone know its location?
- Eli, Boulder, CO
December 27, 2011
Thanks for one of the better end-of-year recaps out there. Man, definitely agree with your comments regarding Outside Magazine, what a joke that bit of ranking promotion was. Guess even the low brow need their 15 minutes. Cheapened indeed!
- Karston, Dallas
December 27, 2011
Agree 100% that JRABS needs to get back to what ANY local business does best- customer service. Of course there are import laws & customs duties which need to be respected, but leave this to the proper authorities. Many US buyers from overseas sources do in fact pay the appropriate duties (often via the shipping co). How would JRABS feel if one of their customers ratted them to the state for sales tax collection violations (as can innocently happen in any cash business) or to IRS for (possible) violation of depreciation/expense rules (e.g. personal use of demo equipment). Let he who is without sin cast the 1st stone....
- John, Indianapolis
December 27, 2011
Report purchases from Wiggle to the feds? Lol!
- Richie, Tallahassee


















