I am very impress with real cyclist. I am going to cover 3 areas in this review; the bike, packing and customer service.
Bike: I completely love it. I have ride about 200 miles in the last 2 weeks and the bike has function flawlessly. The bike is a perfect fit for me, I bought a Small and I am 5' 6". The components are excellent, they are not the top of the line but the bike was already tuned up and adjusted. If you compare the components of this bike and more expensive ones you will find that the difference in price might not be worth it. The only way you should spend a lot more for components is if you are a competitive biker, but for fitness and fun, the Tiagra components are great.
Packing: I have bought several bikes and parts online, and the packing of Real Cyclist is by far the best. My bike was shipped to an FPO AP address in Japan and arrived without any scratches. The wheels were independently packed and had protection all around.
The service: I contacted the company over their online chat and the sales rep spend over an hour with me. He helped me with the different options for bikes and components and also asked me several questions to determine the right size for me. The shipped the bike within 24 hours of me placing the order.
Overall excellent bike and excellent service. If you are looking for good quality at affordable price, the Ridley Icarus is the way to go.