ryap555067wrote a review of Orbea Orca Bronze/Shimano Ultegra Complete Road Bike on June 10, 2013
So as I logged in online to write the review posted below after receiving my bike, and after writing my review, I noticed that the price of the bike that I was so excited about had just dropped $600 from what I just paid last week for it!!
So I clicked on the Chat now, explained what happened and they matched the new price in 5 minutes. Now bickering, haggling, or anything. They just said we understand and you have $600 coming back to you!
How awesome is that for customer service?!
I'll definitely sing their praises to friends and will definitely be shopping for my other gear from backcountry!