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3 5

I bought a CVLN bike about a year ago, and the bike itself is pretty decent. It's pretty much what is described here. However, they (Backcountry.com) are no longer making CVLN bikes, which means that they have no incentive to provide decent customer service for them. I needed one tiny little replacement part in the seat (probably a $5 part), and Backcountry.com would only offer to SELL me a $65 seat post, not to replace the defective part. It's like buying a warranty for a product and then the company goes out of business. I'm just saying, buyer beware with these bikes.

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