I received the stand from Hucknroll and the ratchet-action quick release clamp that is used to hold the seat post was flawed. Called Feedback Sports and they said it was a manufacturing defect and there was nothing I could do to fix it and I had to send it back. He was aware of the problem and said there was a limited number of stands that have or had this problem. He sent me a new one and I had to send the broken one back, Feedback paid for the shipping. All things considering they were very easy to deal with. My only complaint would be if they were aware of the problem and other people have had the same issue, why didn't they check/recall the remaining stands, more of a quality control issue I guess. Stand itself was very sturdy and nice on the eyes. Can't wait to get my new one!