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No complaints here. Sturdy, easy to use, and I don't see how a bike thief could pick this.
Sucks when you lose your key, though (as I did within a week of purchasing).
This lock is huge, so I wouldn't want to take it with my while cycling. But I used it to lock up a bike cart in the back yard, it's great for that. Super heavy duty.
Also, I don't see how this can be opened with a Bic pen , as the key hole isn't even round; it's long and like a slit. It is heavy duty and impossible to open with anything but the key.