My boyfriend and I each have a really nice bike, and we figured that with 8K in bikes we should probably invest in a nice rack. After much research, this one definitely took the top spot.
It was a little bit interesting to setup- but once we figured it out it was a breeze. I love how easy it is to use! I'm pretty small, and swinging my bike around isn't the easiest of things. The rack is very easy to fold up/down, and to secure the bike. Been using it for both the mountain bikes and road bikes around town, no trouble!
One thing to keep in mind is how easy it is to lose the Trail Doc- lost it within the first week. It was carelessness on our part in not making sure that the rack was up and secure, but still! Thankfully Kuat is awesome and has all of the replacement parts available for separate purchase.
The biggest thing I wish I could change is the lock system. It's pretty tough to run through two bikes- we can do it so the cable goes through one part of the rear frame on each bike, but it's still not secure enough in my opinion to leave in some places. I understand that there's only so much space within the rack to store those cables, but I can still wish. Just need to use it with a separate lock if you plan on parking somewhere and leaving it for a while.
We use it with a Jeep Wrangler so we do have a hitch extender and it STILL is very solid. Just took it on a road trip with a bunch of off roading and it felt great knowing that our bikes were solid in the back! The one odd thing is with all of the friction bouncing around when driving on dirt roads is that the piece that sits in front of your fork can actually rub and cause indentations within the rubber on that piece.
All in all, it's not perfect- but it's pretty close. And it's great knowing that you can easily replace any one of the parts on the rack. Yeah, it may be a $550 rack but I promise it's worth it for both the function and steezy looks.