100% Guaranteed Returns

We guarantee your total satisfaction and offer a world-class warranty. If your new and unused gear just doesn’t fit your needs, we will issue you a full refund. If your gear fails, at anytime, we will also issue a full credit. No questions asked.

To manage the returns process in the most effective way, we ask that you return your product to the following address:

Competitive Cyclist Returns
2607 South 3200 West, Suite A
West Valley City, UT 84119

Please be sure to include the following information along with your warranty or return:

Order number
Name
Phone number
Email address
Mailing address
Reason for the return or warranty

With regard to exchanges, the most convenient process is to follow the returns policy above, and to then place an order for the item you prefer either online or with one of our CSRs. When returning bikes, we ask that you please take great care in the packaging process so that frames and components are not compromised during shipping.