faulty zipper, poor service from Gore
- Gender: Male
- Familiarity: I've used it several times
This jacket would be incredible were it not for the zipper breaking after 4-6 weeks of regular use. Clearly a faulty product, but Gore would do nothing to help. They told me the zipper is not covered by warranty and that I should take it to a professional seamstress. Apparently, longevity wasn't included in the $150 MSRP. Never buying Gore Bikewear again.