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Gear Question

Bought this saddle pak so I did not have...

Posted on

Bought this saddle pak so I did not have to carry tools on a 100 mile race (Patapsco 100). The plastic piece broke and I lost the pak on the very first day in use. Luckily my friends saw it fall and I did not lose all my tools. is there a warranty on the pak? Can I go through you or do I need to contact Fi'zi:k? Thanks.

Best Answer Responded on

Backcountry.com has a lifetime warranty! Just look through your order history until you find the product and you can return it from there and either get a new one or put the money towards a different product. If you need help with the process just hit the live chat button at the top of the link, or call them at the number listed.

How did the race go? Hopefully you didn't end up needed the tools.